Welcome to TechsSlaash Australia (the "Site"), your trusted online marketplace for innovative tech gadgets, smart home essentials, and cutting-edge electronics. At TechsSlaash Australia Pty Ltd ("we," "us," or "our"), we're committed to providing a seamless shopping experience with secure transactions, fast AU-wide delivery, and top-notch customer support. By accessing or using the Site at https://www.techsslaash.com.au, including browsing products, placing orders, or creating an account, you agree to these Terms and Conditions ("Terms").
These Terms form a legally binding agreement between you (the "User" or "you") and TechsSlaash Australia Pty Ltd, an Australian-based company (ABN: [Insert ABN if available]). If you do not agree with any part of these Terms, please do not use the Site. We may update these Terms periodically to reflect changes in our services or legal requirements—check this page regularly, or we'll notify you of material updates via email or a Site notice. Continued use after changes constitutes acceptance.
For questions, contact us at support@techsslaash.com.au or via our Contact Us page. Let's get started!
1. Eligibility and Account Registration
To use certain features, such as purchasing products or saving wishlists, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration and keep it updated.
- Be at least 18 years old or have parental/guardian consent if under 18.
- Maintain the security of your account credentials (username and password). You are responsible for all activities under your account.
- Notify us immediately of any unauthorized use.
We reserve the right to suspend or terminate accounts for violations, suspected fraud, or inactivity (e.g., 12 months without login). You may close your account at any time by contacting support.
2. Products and Services
The Site offers a range of products (e.g., tech accessories, baby bedding sets, braided crib bumpers, and more) for sale, along with related services like order tracking and customer reviews.
- Product Descriptions: We strive for accuracy, but images, specifications, and availability may vary. Colors may differ due to screen settings.
- Pricing: Prices are in AUD, inclusive of GST, and subject to change without notice. We reserve the right to correct pricing errors.
- Availability: Products are subject to stock levels. If an item is unavailable after order confirmation, we'll notify you and offer alternatives or refunds.
- Services: Additional services (e.g., express shipping) are governed by their specific terms.
All sales are final unless covered by our Returns Policy (see Section 10).
3. Orders and Payment
- Order Process: Add items to your cart, proceed to checkout, and confirm your order. Upon payment, we'll send a confirmation email.
- Payment Methods: We accept major credit/debit cards, PayPal, and Afterpay (terms apply). All transactions are processed securely via encrypted gateways.
- Taxes and Fees: You are responsible for any applicable taxes, duties, or import fees.
- Order Acceptance: We may refuse or cancel orders for reasons including pricing errors, fraud suspicion, or stock issues. You'll be notified and refunded promptly.
By placing an order, you authorize us to charge your payment method.
4. Shipping and Delivery
- Shipping: We ship Australia-wide via trusted carriers (e.g., Australia Post, Sendle). Estimated delivery times are provided at checkout but not guaranteed.
- Risk of Loss: Title and risk pass to you upon delivery to the carrier.
- International Shipping: Limited availability; additional fees and customs duties apply at your expense.
- Delays: Force majeure events (e.g., strikes, natural disasters) may cause delays—we're not liable for resulting damages.
Track your order via your account dashboard.
5. User Content and Reviews
Share your thoughts! User-generated content like product reviews, photos, or comments ("User Content") helps our community.
- License: By submitting User Content, you grant us a perpetual, worldwide, royalty-free license to use, display, and promote it (with attribution where possible).
- Guidelines: Content must be original, truthful, and non-infringing. No spam, obscenity, or promotions.
- Moderation: We may review, edit, or remove content at our discretion. You're responsible for your submissions.
- Intellectual Property: The Site's content (text, images, logos) is our property or licensed to us. No unauthorized use without permission.
Report violations to support@techsslaash.com.au.
6. Prohibited Activities
To keep the Site safe and fair, you agree not to:
- Use the Site for illegal purposes or violate any laws.
- Attempt unauthorized access, interfere with the Site (e.g., via malware), or scrape data.
- Post harmful, defamatory, or discriminatory content.
- Impersonate others or engage in fraudulent activities.
- Commercialize the Site without permission (e.g., reselling listings).
Violations may result in account termination and legal action. We cooperate with authorities as needed.
7. Third-Party Links and Services
The Site may link to third-party sites (e.g., payment processors, social media). We don't endorse or control them—their terms apply. Use at your own risk.
8. Disclaimers and Limitation of Liability
- As-Is Basis: The Site is provided "as is" without warranties, express or implied, including for merchantability or fitness for purpose.
- Accuracy: Product info and Site functionality may contain errors; we disclaim liability for inaccuracies.
- Limitation: To the fullest extent permitted by law, we (and our affiliates) are not liable for indirect, incidental, or consequential damages (e.g., lost profits, data loss). Direct liability is capped at the amount you paid us in the 12 months prior.
- Consumer Guarantees: Nothing limits your rights under Australian Consumer Law (ACL), including for faulty products.
9. Termination
We may suspend or terminate your access for breaches, with or without notice. Upon termination, your right to use the Site ends, but obligations (e.g., payment) survive. You may stop using the Site anytime.
10. Returns, Refunds, and Warranties
- Returns: 30-day window for unused items in original packaging. Faulty items? Return for repair/replacement/refund under ACL.
- Process: Initiate via your account or support. Shipping costs may apply.
- Warranties: Products carry manufacturer warranties; we facilitate claims but aren't responsible for fulfillment.
See our full Returns Policy at https://www.techsslaash.com.au/returns for details.
11. Privacy
Your privacy matters. Our Privacy Policy at https://www.techsslaash.com.au/privacy-policy explains data collection, use, and protection.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of New South Wales, Australia. Disputes shall be resolved exclusively in NSW courts.
For unresolved issues, contact support first. We aim to respond within 48 hours. ACL remedies remain available.
13. Miscellaneous
- Entire Agreement: These Terms (with Policies) constitute the full agreement.
- Severability: Invalid provisions don't affect the rest.
- No Waiver: Delayed enforcement doesn't waive rights.
- Force Majeure: We're not liable for delays beyond our control.
- Contact: support@techsslaash.com.au | PO Box 567, Sydney NSW 2000 | +61 2 9876 5432 (AEST business hours).
Thanks for shopping with TechsSlaash Australia—innovate smarter, live better! If you have feedback, we'd love to hear it.